Prestige Trophies Ltd are committed to protecting all our customers privacy. All information will be collected lawfully and in total accordance with the Data Protection Act 1998, and we will not share or sell your e-mail or personal information with any third party. In addition, we are committed to your security and all transactions are hosted on secure servers, provided by our online Payment service provider Protx, please click this link to see their security policy
http://www.protx.com/about_security.asp
We will only collect personal information when you provide it to us.
We will send you an Ezine or information on new/latest products, if you have elected to have it sent when you register if you further choose not to receive these just let us know and we will delete your details from our database.
Privacy & Security Policies
Prestige Trophies have produced this privacy statement to confirm our commitment to your privacy. These polices provide and outline of our policy with regard to your use of this website. Prestige Trophies are committed to keeping customer information confidential and used solely for the purpose of keeping you informed and providing you with the best customer service.
We will, at all times, process and utilise the personal information you provide in relation with the Data Protection Act 1998.
When you visit our website, we automatically recognise some information about you, including your Internet service provider. We cannot automatically recognise your name, address, e-mail address or any other information specific to you, unless you given that registration when you register on our site when you place an order, we only gather the information necessary to complete your order, nothing more. We will never misuse the information provided by you, we do not sell information to outside interests.
Is our Website secure?
The SSL (Secure Sockets Layer) is the most powerful encryption available on the Internet; we also use Protx for taking your payment. who are one of the largest , and most secure companies for taking online payment, below is a summary of their security measures.
“Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). We adhere to the most stringent levels of fraud screening, ensuring that your customer's details remain secure throughout the transaction process.”
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.
The Protx payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawed, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate Portx to obtain confidential information.
Transaction Encryption
The transfer of the purchase details from the retailer’s site to Protx are encapsulated using our own encrypted and digitally signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.
Security for the Shopper
“All transaction information passed between the customer and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.”
Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.
Data Storage
Data storage on Protx systems, and the communication between Protx and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code. This means that any information related to your credit card is encoded when being sent to us, so no one else is able to read it. You know that you are entering a secure area when the URL to the left of the colon changes from 'http' to 'https'…also, your browser may have a special symbol, like a key or a lock.
Having a secure server takes the risk out of your credit card transactions. We also do all order processing on software that is separate from the Internet, so there is no danger of anyone gaining access to your order information. We will keep your credit card information on file for future ordering convenience, but only if you want us to. If you do not, it will be deleted as soon as your order is complete. In the extremely rare case of credit card fraud, your card issuer offers you full protection. This means there is absolutely no risk to you.
We want you to feel totally at ease every time you visit our site to get information and place an order. **Please note that e-mail is not encrypted and not considered a secure way to transmit your credit card information. If you still do not feel comfortable about leaving your credit card information on our secured website, please contact one of our customer care representatives and we can take the payment by telephone.
We endeavour to keep our information accurate and up to date. Once you have registered online with Prestige Trophies you have the opportunity to check and update the information we store for your account by visiting our website and logging-in.
Website tracking
We track the way our website is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is only analysed as a sum total and not at individual customer level.
Email Alerts
From time-to-time we will e-mail you with exciting offers and promotions. This will help you take advantage of savings we may have on a product you normally order or an item that may be of interest to you. If you do not wish to receive emails regarding promotions, just 'opt out' when registering and you will only receive emails regarding orders that you have placed on this site.
Cookies
Certain parts of our website use "cookies" to keep track of your visit and to help you navigate between sections. This enables us to deliver content that is specific to your interests and gives us an idea of which parts of our website you are visiting. A cookie is a small data file that certain websites write in to your hard drive when you visit them. A cookie file can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information you have supplied yourself. Our cookies do not read data from your hard disk or read cookie files created by other sites that you have visited.
